FAQ for Classes

The main class page has direct links for purchasing classes at Chu Chu's studio.  You can also take a look at the class calendar at the bottom of the classes page and find the workshop you want to attend.  The top of the calendar has quick instructions on how to register.

For community centre courses, the links will redirect you to the Vancouver Recreation booking site.

Chu Chu is located in Chinatown Vancouver, BC 3.  I can not attend any classes that are on the schedule, are there more classes coming?

Yes! Check the schedule as we offer Sat classes occassionally. The weekends are also reserved for private classes, special events for colouring murals and is also my day(s) off.

Yes, if you would like to book a private class, you may request a date and time for a specific class.  You will then be given a quote depending on how many people are attending.

Chu Chu classes are designed for 18+ only, you may request to bring a minor by contacting classes@chuchu.ca.  Please note that is up to the instructor’s discretion to allow any minors and they must be accompanied by an adult that is also taking the class.

No, spectators are not allowed in the classroom, you must be a paying student to attend a workshop.

Pre-scheduled Group Classes
You may cancel your registration with no penalty 7 days before the start of your class.  Re-booking and refunds will be available at no additional charge.

If you cancel under 7 days for the pre-scheduled group classes, refunds or re-booking are not available regardless of the reason.                         

Special Event Workshops - there is no re-booking or refunds available for special event workshops, if you can not make it, we welcome you to gift it to another person.

Private Classes

You may cancel your registration without a class fee penalty 7 days before the start of your class.  Re-booking will be available at no additional charge.  If you request a refund and your private class requires specialty materials or prep, only a 50% refund will be issued for the material fee.

If you cancel under 7 days for your private class, refunds or re-booking are not available regardless of the reason.

No Shows

We are unable to provide make-up opportunities or provide refunds for missed classes due to personal scheduling conflicts with no notification of cancellation.

 Instructor Class Cancellation

Should your class be cancelled due to low enrolment or because the instructor is unable to teach the workshop, you will be notified and you will have the option to re-book or request a refund.

Please note as we are a small business, all students are subject to our cancellation policy.  Should your schedule change and you are no longer able to attend a class and/or workshop, you are welcome to send another attendee or guest on your behalf.

We do not offer re-booking or refunds after the 7 day cancellation policy due to any illness, personal schedule change, weather, work obligations, transportation issues or emergencies.

In some very special cases there is a late-cancellation fee in order to re-book a class that was cancelled late. Please contact us at classes@chuchu.ca for more information.

Students need time to get settled, sign in and pay any fees necessary.  Coming a bit early ensures that we start the class on time.

If the retail shop is open, you are welcome to peruse while we set up the classroom if you are too early.

Generally you will be not allowed admittance as demos for all classes start right at the beginning of class and you will be unable to catch up nor can the instructor repeat it for late comers.

Yes!  There is street parking in the neighbourhood for $2/hr and a public parking garage across the street.  

Yes, we have a bike rack right outside the studio.  You may bring your bike inside the studio so long as it is clean and will not make a mess on the floor.

Some of our classes are standing only and some we sit.  If you require a chair and are unsure if the class you’re attending is sitting or standing, please email us and we can try and make arrangements.  Our studio is not rated as wheelchair accessible (5′ radius) but we have accommodated in the past, please email us for more information.

Yes there is! Our bathroom may be used by students only.

Due to the materials used in class, no food or drink is allowed in the studio with the exception of closed water bottles.